Frequently Asked Questions
Is it safe to use my credit card for online purchases?
Yes, it's extremely safe. At BeddingSetSource.com, we provide a secured checkout with Secure Socket Layering (SSL up to 256 bits) for processing your payments online. Add items to your cart and click Secure Checkout to make your payment using a Visa, MasterCard, Discover or American Express. Due to popular demand, you can also use this method to pay using your PayPal account or your Google Checkout account. You can also use your regular checking account through MyeCheck or layaway your order using eLayaway. Payments will be billed as "OCG LLC" - our parent company name.
How soon will my order be shipped?
Since our products are in stock, your order should ship within 2-3 business days depending on the volume of orders we are receiving.
What does the term "thread count" mean?
Thread count is a measurement of fabric density reflecting the number of threads per square inch. A high thread count results in finer, smoother weave and can extend the life and increase the value of your bedding. All pieces of our sheet sets are 300 thread count.
What is Shantung?
Several of our bedding sets feature Shantung, which is a silk fabric very similar to, but heavier than, pongee (a soft, thin cloth woven from raw silk or an imitation). It was originally woven of wild silk in Santung, China, but is now often made with synthetics or mixtures.
Are your collegiate bedding sets officially licensed?
Yes, all of our collegiate products are licensed by the CLC and the LRG, Inc. (CLPA).
If you have any further questions or concerns, please feel free to contact us by email or call our Customer Service Team at 1.800.510.8325 (M-F 8 a.m. - Midnight CST). We look forward to helping you!
